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Customer Service is available 24 hours a day, 365 days a year. This toll free service can respond to inquiries such as the following:
· Address Changes, Additional Locations, and Other Updates
· Transaction Inquires
· Terminal and Web Portal Training
· Procedure Questions
· New Entitlements and Additional Services
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PASHealth’s dedicated staff will work with the healthcare provider offices to determine the correct processing configuration, which will meet all of their needs and will adhere to the time line that you set for implementation. PASHealth will be available to interface with practice administrators at the facility regarding implementation, training, adding of locations, and escalated issues that require management participation.
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